Rules of the Hotel

Rules for the pool.


    The time to use the pool from 8:00 hrs to 22:00 hrs. Its use is exclusive to our guests.

    Please use the shower before entering the pool.

    The bathing suit is required use in children and adults.

    Its prohibited get in lingerie or use within the shorts and t-pool. Get in with suntan lotion and / or oils and sand. Get in with food and beverages of any kind or glass bottles. Smoking or enter with chewing gum. Horseplay.

    Under twelve aged must be accompanied by an adult.

    Access to the pool to children and adults is the responsibility of the customer, we do not have life-savers.

    The chairs, tables or chairs will not deviate. If you find your belongings on said furniture, will be shipped to reception as missing.

    Please deposit the garbage in the deposits.




Regulations and Recommendations.


    The rooms are due at 12:00 hrs.

    The total amount of accommodation, bar and restaurant notes shall be settled at the time of service.

    Personal or certified checks are not accepted, only cash, debit cards, credit cards (Visa, Mastercard).

    All rooms and suites have a capacity of 2, 4 or 6 people: 2 adults, 2 children under 10 years; 3 adults, 1 child under 10 years; 4 adults, no children, 6 adults, 3 adults 3 children, 4 adults 2 children beyond 11 years and older is considered with adult fare.

    We recommend you to use our safe boxes they are available at reception from 07:00 to 22:00 hrs. The hotel is not responsible for lost jewelry, cameras, money or other valuables in your room.

    Please use safety pins on the front door of your room before get rest.

    Using coolers with drinks are prohibited to the Guests, if you do need to have coolers you can have it in your room or in the beach area.

    Its not allowed to eating your own food or drink beverages in the areas of sunning and swimming pools. If you want to take your own wine and alcoholic drinks, please do it in your room or in the beach area.

    Audio devices with high volume are not allowed inside the bedrooms or the beach.

    We encourage you to keep silence after 22:00hrs.

    Please do not hang your clothes and towels on the terrace of your room.

    For your convenience, pool towels will be provided at the reception. The delivery schedule is from 9am to 5pm. Do not take your room towels. 2 towels per room courtesy are assigned. no towels are given by the number of people in the habitación. If you need more towels per day will cost $50MXN.

    The pool its exclusive to our guest.

    Please dress appropriately for transit in the hallways or stairs.

    Pets of any kind are not permitted inside the hotel.

    The services provided by third parties, babysitters, tours and travel agencies, taxis, rental cars, doctors, etc are not the responsibility of this hotel.

    For comments, questions, complaints or suggestions would appreciate it to us in the Alondra Hotel reception is a place to enjoy. Please do not get yourself a uncomfortable stay, please help us achieve compliance with the regulations and giving the example






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